Ionixx Blogs

Illustration of a robotic process automation in a 'New Customer Onboarding' process, featuring a human figure and a robot interacting with an onboarding process screen. Studio iX logo and ionixxtech.com are displayed."

Designing a ‘New Customer Onboarding’ Process with Robotic Process Automation (RPA)

Reading Time: 3 minutes Customer onboarding is a vital part of the customer journey, establishing the foundation for the customer-company relationship. A smooth process helps new customers feel valued and confident. Incorporating steps like data collection, identity verification, and compliance checks helps ensure accuracy and security. The Traditional Method: Manual Onboarding and Its Challenges Read more…