Digital Brokerage
Why Service, Not Spreadsheets, Is Redefining Broker RelationshipsÂ
Reading Time: 2 minutes A new study from Crisil Coalition Greenwich just confirmed something many buy-side desks have been saying quietly for years: in trading, technology and capital matters, but service is what sustains relationships. Nearly 70% of senior buy-side equity traders ranked customer service as the single most important factor in their high-touch Read more…