Reading Time: 4 minutes Tools to integrate user feedback According to research, companies that regularly gather and utilize user feedback are 21% more likely to outperform their competitors. In Part 1 of this series, we explored the importance of collecting and analyzing feedback, a vital process that helps businesses create user-focused products that truly Read more…
Reading Time: 5 minutes Let’s say you’ve just launched a sleek, feature-packed fitness mobile app, confident it’s going to be a hit. But as the weeks go by, you notice something concerning — users aren’t sticking around. Despite the app’s cutting-edge tech, it’s missing the mark. Why? Because it doesn’t fully align with what Read more…
Reading Time: 5 minutes As data is the lifeblood of digital organizations today, accurately interpreting data can be the difference between success and failure. While traditional market analysis remains vital, traders are increasingly turning to more sophisticated tools to maintain their competitive edge. One such tool, rapidly becoming indispensable, is sentiment analysis. By decoding Read more…
Reading Time: 6 minutes The FinTech industry is no stranger to AI innovation, and the rise of conversational AI assistants—be it text-based chatbots or voice-enabled systems—is one of the most transformative developments in recent times. These intelligent systems reshape customer interactions, automate services, and enhance security. However, with every innovation comes a set of Read more…
Reading Time: 3 minutes Current brokerage KYC processes are complex and cumbersome, often resulting in non-compliance and hefty fines. In 2023, Merrill Lynch was fined heavily for failing to address AML-related compliance. Despite financial institutions worldwide spending an estimated $58 billion on KYC compliance and AML technology annually, why does the industry pay billions Read more…
Reading Time: 9 minutes AI is redefining user experience design – Ionixx perspective
Reading Time: 6 minutes Explore the journey of a microfinance company’s transformation with Ionixx’s design expertise, tackling late payments and operational challenges through user-centric design and technology.
Reading Time: 4 minutes What could UX do to establish a democratized use of products/services? Does it really have a role to play? Yes, UX is the prerequisite for any service that works out a balance between technological advancement and a user. UX creates the environment for relationships that shed reservation and promotes a Read more…
Reading Time: 4 minutes As we embrace digital transformation initiatives to serve several functions in today’s modern corporate workplace, there has been a significant change in the way employees communicate and collaborate among themselves. The leaning toward building staff-facing applications has been stronger given that people have become dependent on their smartphones and tablets Read more…
Reading Time: 5 minutes There’s been a lot of debate and discussion about the need for the widespread adoption of design systems within the design community, and for good reason! The likes of Adobe, Google, and IBM have built robust design systems in order to save time, ṃinimize rework and reuse components that would Read more…
Reading Time: 5 minutes Designing an app for the digital financial services platform or FinTech isn’t the most glamorous project to work on. Most UX designers wouldn’t be particularly excited about studying the complex bureaucracy of federal banking systems. Image Source: Google FinTech apps can feel cold, and complex and designers can be lost Read more…
Reading Time: 4 minutes Over the last few years, several new design and prototyping tools have been making their presence felt leading to UX designers being able to turn around highly interactive prototypes quickly and easily. With so many thoughtfully curated tools becoming the order of the day, is paper prototyping a thing of Read more…