Reading Time: 4 minutes Tools to integrate user feedback According to research, companies that regularly gather and utilize user feedback are 21% more likely to outperform their competitors. In Part 1 of this series, we explored the importance of collecting and analyzing feedback, a vital process that helps businesses create user-focused products that truly Read more…
Reading Time: 3 minutes The Need for Zero Downtime Across All Layers In today’s global marketplace, businesses rely on 24/7 availability to meet the demands of customers and markets. Whether it’s a FinTech platform processing real-time trades or an airline system coordinating flights, downtime—whether due to software errors or broader IT infrastructure issues—can lead Read more…
Reading Time: 2 minutes The SEC has adopted amendments to Form N-PORT reporting requirements, aimed at providing both themselves and investors with more timely information about registered investment companies’ portfolio holdings. This move is designed to help assess and mitigate risks within these funds, making it a significant development for the industry. For investment Read more…
Reading Time: 3 minutes A recent Broadridge survey highlights that 70% of financial firms see legacy technology as a significant barrier to digital transformation. Traditional brokerages, still tied to outdated on-premise systems, face obstacles to growth, scalability, and responsiveness to customer demands. This technical debt not only leads to high maintenance costs but also Read more…
Reading Time: 3 minutes Robinhood’s recent acquisition of Pluto Capital, a FinTech specializing in AI-driven investment strategies, has sent a clear signal to Wall Street: AI is becoming a key technology investment for capital market firms. This move is not an isolated incident; it underscores a broader trend in which AI is gaining ground Read more…
Reading Time: 3 minutes Chatbots are evolving from simple, algorithmic query handlers to sophisticated virtual assistants capable of offering insight and solutions. Today, nearly 80% of financial institutions are leveraging chatbots, even if only in pilot projects. However, their role isn’t just confined to customer service, especially in the brokerage industry. Bank of America’s Read more…
Reading Time: 4 minutes The capital markets have always been a lucrative target for cybercriminals, and the past few years have only intensified these threats. A stark reminder of this vulnerability was the ransomware attack on CNA Financial Corporation in March 2021, one of the largest insurance companies in the United States. This incident, Read more…
Reading Time: 7 minutes A 2023 press release from the SEC suggests that the shift to the T+1 settlement cycle for the US securities trading market will require a collective investment of $3.5 billion to $4.95 billion on the part of buy and sell-side firms. Barely scratching the surface, these cover only implementation costs. Read more…
Reading Time: 10 minutes Deploying AI in capital markets can revolutionize change from the bottom up – reinventing front-middle, and back-office functions for greater efficiency & faster settlement times. It can create a level playing field for investors and businesses in a dynamically growing business landscape.
Reading Time: 4 minutes What could UX do to establish a democratized use of products/services? Does it really have a role to play? Yes, UX is the prerequisite for any service that works out a balance between technological advancement and a user. UX creates the environment for relationships that shed reservation and promotes a Read more…
Reading Time: 3 minutes In today’s day and age where attention spans are dwindling, digital learning would be successful only if the user experience it offers is engaging and immersive. UX is a significant part of digital learning design, and therefore the need to create a seamless and intuitive experience for learners is a Read more…
Reading Time: 4 minutes As a team of designers, do you find yourselves building similar things over and over again from scratch? Do you come across situations where you are part of a product rebuilding exercise to address concerns such as inconsistent menu elements, conflicting button styles, and confusing instructions? Do you find yourself Read more…