Ionixx Blogs

"An illustration depicting the evolution of chatbots in the brokerage industry, featuring a robot emerging from a laptop, with financial graphs in the background and the Ionixx Technologies logo in the corner."

The Evolution of Chatbots in FinTech and Brokerage

Reading Time: 3 minutes Chatbots are evolving from simple, algorithmic query handlers to sophisticated virtual assistants capable of offering insight and solutions. Today, nearly 80% of financial institutions are leveraging chatbots, even if only in pilot projects. However, their role isn’t just confined to customer service, especially in the brokerage industry. Bank of America’s Read more…